Kendriya Vidyalayas – New Pay Commission Updates

Kendriya Vidyalaya Sangathan Employees Grievances Portal

Kendriay Vidyalaya Sangathan
18, Institutional Area, Shaheed Jeet Singh Marg,
New Delhi 110016

F.11 014-1/2019-KVS/(Admn-l)11/13

Date: 07. 05.2019

The Deputy Commissioner
Kendriya Vidyalaya Sangathan
All Regional Offices.

Subject: Kendriya Vidyalaya Sangathan Employees Grievances Portal.

Sir/Madam,
The matter pertaining to redressal of grievances have engaged the attention of the Commissioner, KVS and it has been observed that non-redressal of grievances results in dis-satisfaction among employees and also results in increase in court cases, which causes unnecessary expenditure as well as wastage of valuable time also of the Officers at higher levels.

2. Presently grievances of the employees of KVS are being redressed in KVS through CPGRAMS portal and Shikayat Nivaran Divas which is being organised in each Regional Office on Every Second Saturday.

3. Hence, with a view to promote work culture by enhancing satisfaction level amongst the employees, KVS has decided to provide a one time opportunity to its employees to submit their grievances on Google Form link https://docs.google.com/forms/d/e/1FAipQLScOqEMSY gSmUoZMVoFJUM68BYBdEmwau uIOCWbdHGZ_EXTVKQ!viewform?usp=sf_link. It is a onetime measure to redress the grievances of the employees in one go as far as possible.

4. This Google Form link will remain open from 09.05.2019 to 18.05.2019.

sd/-
(Dr. Shachi Kant)
Joint Commissioner (Pers)

Administering the CPGRAMS portals – KVS Orders

KENDRIYA VIDYALAYA SNAGATHAN
18, Institutional Area, Shaheed Jeet Singh Marg, New Delhi 110 602

F.No.110011-1/2019-KVS (HQ)/Admn.1/101

Date:16.04.2019

Deputy Commissioner/Director
Kendriya Vidyalaya Sangathan
All Regional Officers/ZIETs
Sub: Administering the CPGRAMS portals

Madam/Sir:
This has reference to the directions by the Department of Administrative Reforms & Public Grievances (DARPG), New which is administering the CPGRAMS portal and the Directorate of Public Grievances (DPG).

Cabinet Secretariat, New Delhi. which is the Appellate Authority in respect of appeals lodged on CPGRAMS portal. KVS is being reminded to speed up the of grievances and reduce the number of pending grievances on the CPGRAMS portal Besides DARPG has also stressed upon the of issuing instructions to all Educational Institutions to prominently display information regarding grievance mechanism.

Accordingly. all the Kendriya Vidyalayas under your jurisdiction be directed to d splay on the Notice Board the Of the Grievance Officer, his/her email addresses, phone details of online portals etc.

The NOTICE BOARDS are to be fixed at all places in the institutions e.g. at the Reception Counter, outside the Of the Principal & Principal to enable the students, parents and guardians to have details of authorities of RVS for lodging grievances; if any, immediately.

This would not only help in reducing the number of grievances receive 83 by the KVS on the CPGRAMS portal but would also cut down the delay in the grievance of the students and staff.

Receipt of this letter may be acknowledged through e-mail: [email protected]

Yours faithfully,
(Dr. Shachi Kant)
Joint Commissioner (Pers.)